Incidents | GN Hearing A/S Incidents reported on status page for GN Hearing A/S https://status-eu.gnonlineservices.com/ https://d1lppblt9t2x15.cloudfront.net/logos/e0954b9beeab1167b75ad24bb8f8f227.png Incidents | GN Hearing A/S https://status-eu.gnonlineservices.com/ en RDV (used for Remote Fitting) recovered https://status-eu.gnonlineservices.com/ Wed, 01 Apr 2026 10:13:19 +0000 https://status-eu.gnonlineservices.com/#dfe92375a2d3f8d973bbc98ddec2c45b954329991ac679701d5ef00695e12ffc RDV (used for Remote Fitting) recovered GNOS Services API recovered https://status-eu.gnonlineservices.com/ Wed, 01 Apr 2026 10:13:13 +0000 https://status-eu.gnonlineservices.com/#cab1928ff4a85c176fc419d9a6d199116b991fb255ad8bc39f2d1e0c2d996206 GNOS Services API recovered Security recovered https://status-eu.gnonlineservices.com/ Wed, 01 Apr 2026 10:12:57 +0000 https://status-eu.gnonlineservices.com/#8a064775b5aaaab0d3c6266024b220e7b3d58aa0fb9b7c280bda829335118f1b Security recovered GNOS Portal recovered https://status-eu.gnonlineservices.com/ Wed, 01 Apr 2026 10:12:53 +0000 https://status-eu.gnonlineservices.com/#d4714e0c67ee94dc0d4ab3e0e47ed1dead38d21c1866932ea96f65f42a851a8b GNOS Portal recovered Security went down https://status-eu.gnonlineservices.com/ Wed, 01 Apr 2026 10:08:14 +0000 https://status-eu.gnonlineservices.com/#8a064775b5aaaab0d3c6266024b220e7b3d58aa0fb9b7c280bda829335118f1b Security went down GNOS Portal went down https://status-eu.gnonlineservices.com/ Wed, 01 Apr 2026 09:58:30 +0000 https://status-eu.gnonlineservices.com/#d4714e0c67ee94dc0d4ab3e0e47ed1dead38d21c1866932ea96f65f42a851a8b GNOS Portal went down Security recovered https://status-eu.gnonlineservices.com/ Wed, 01 Apr 2026 09:58:17 +0000 https://status-eu.gnonlineservices.com/#f1493563b282282c9632f3e82043a469b8fed3f18b006802f84358e1cbf31ce1 Security recovered GNOS Services API went down https://status-eu.gnonlineservices.com/ Wed, 01 Apr 2026 09:53:47 +0000 https://status-eu.gnonlineservices.com/#cab1928ff4a85c176fc419d9a6d199116b991fb255ad8bc39f2d1e0c2d996206 GNOS Services API went down RDV (used for Remote Fitting) went down https://status-eu.gnonlineservices.com/ Wed, 01 Apr 2026 09:48:57 +0000 https://status-eu.gnonlineservices.com/#dfe92375a2d3f8d973bbc98ddec2c45b954329991ac679701d5ef00695e12ffc RDV (used for Remote Fitting) went down Security went down https://status-eu.gnonlineservices.com/ Wed, 01 Apr 2026 09:48:42 +0000 https://status-eu.gnonlineservices.com/#f1493563b282282c9632f3e82043a469b8fed3f18b006802f84358e1cbf31ce1 Security went down Transducer recovered https://status-eu.gnonlineservices.com/ Sat, 21 Mar 2026 04:53:25 +0000 https://status-eu.gnonlineservices.com/#4d7630baf63c7ab9c33471bb584d787baa02805feb4be8eb86f60302277ddc48 Transducer recovered Transducer went down https://status-eu.gnonlineservices.com/ Sat, 21 Mar 2026 04:44:32 +0000 https://status-eu.gnonlineservices.com/#4d7630baf63c7ab9c33471bb584d787baa02805feb4be8eb86f60302277ddc48 Transducer went down RDV (used for Remote Fitting) recovered https://status-eu.gnonlineservices.com/ Thu, 12 Mar 2026 03:01:37 +0000 https://status-eu.gnonlineservices.com/#f2c8fc6c470e83744653c4a75a9e8cf2dd28a68aad59ff1f0bc04395aa661c20 RDV (used for Remote Fitting) recovered GNOS Services API recovered https://status-eu.gnonlineservices.com/ Thu, 12 Mar 2026 02:59:24 +0000 https://status-eu.gnonlineservices.com/#0214a03e9891f3a8035f69eaa62bbf6eff946e4230b022c26ad7005e07097806 GNOS Services API recovered Security recovered https://status-eu.gnonlineservices.com/ Thu, 12 Mar 2026 02:58:27 +0000 https://status-eu.gnonlineservices.com/#54e8f7f3898b0af96e232c7aadee89682a3391e7932fe1542c18e4caea6c1e87 Security recovered RDV (used for Remote Fitting) went down https://status-eu.gnonlineservices.com/ Thu, 12 Mar 2026 02:53:23 +0000 https://status-eu.gnonlineservices.com/#f2c8fc6c470e83744653c4a75a9e8cf2dd28a68aad59ff1f0bc04395aa661c20 RDV (used for Remote Fitting) went down GNOS Services API went down https://status-eu.gnonlineservices.com/ Thu, 12 Mar 2026 02:53:14 +0000 https://status-eu.gnonlineservices.com/#0214a03e9891f3a8035f69eaa62bbf6eff946e4230b022c26ad7005e07097806 GNOS Services API went down Security went down https://status-eu.gnonlineservices.com/ Thu, 12 Mar 2026 02:53:01 +0000 https://status-eu.gnonlineservices.com/#54e8f7f3898b0af96e232c7aadee89682a3391e7932fe1542c18e4caea6c1e87 Security went down Live Assistance https://status-eu.gnonlineservices.com/incident/843573 Sat, 07 Mar 2026 16:57:00 -0000 https://status-eu.gnonlineservices.com/incident/843573#46a0bc438aa2fb14815235572b494e72374dee5e188ab6af76217df416de3942 The issue has been resolved RDV (used for Remote Fitting) recovered https://status-eu.gnonlineservices.com/ Sat, 07 Mar 2026 16:48:24 +0000 https://status-eu.gnonlineservices.com/#6da3911eb234863e349c5a89af47c68d0e83779f0d143d16fb42507077f9c17e RDV (used for Remote Fitting) recovered GNOS Services API recovered https://status-eu.gnonlineservices.com/ Sat, 07 Mar 2026 16:48:16 +0000 https://status-eu.gnonlineservices.com/#3f01659e7448f3daebcce3069315c5c5e99fb278e7b4be49bafd5e57ad1a9d81 GNOS Services API recovered GNOS Services API went down https://status-eu.gnonlineservices.com/ Sat, 07 Mar 2026 15:23:38 +0000 https://status-eu.gnonlineservices.com/#3f01659e7448f3daebcce3069315c5c5e99fb278e7b4be49bafd5e57ad1a9d81 GNOS Services API went down Live Assistance https://status-eu.gnonlineservices.com/incident/843573 Sat, 07 Mar 2026 15:15:00 -0000 https://status-eu.gnonlineservices.com/incident/843573#c9b014dfa0fdd99941981dc0d2764697ae7a844334b2161072acbb7ab7bc09d3 We are currently experiencing issues with Live Assistance, and are currently investigating the issue RDV (used for Remote Fitting) went down https://status-eu.gnonlineservices.com/ Sat, 07 Mar 2026 15:08:41 +0000 https://status-eu.gnonlineservices.com/#6da3911eb234863e349c5a89af47c68d0e83779f0d143d16fb42507077f9c17e RDV (used for Remote Fitting) went down Schedule maintenance - 26Q1 release https://status-eu.gnonlineservices.com/incident/802883 Sun, 18 Jan 2026 05:00:00 -0000 https://status-eu.gnonlineservices.com/incident/802883#5e7e39d972f40010d745c4d366631c836baf51bbdafe392177287d336caa8796 We will deploy the 26Q1 release on January 18, 2026, between 06:00 and 12:00 CET. During this service window, no downtime is expected, but some users may experience minor, temporary disruptions. Login Issue https://status-eu.gnonlineservices.com/incident/754061 Wed, 29 Oct 2025 20:47:00 -0000 https://status-eu.gnonlineservices.com/incident/754061#d073f5e3c8a7d989ed0c6b4569a7784da6a6fd67c673ae0ac127974840451208 The UIP login service is now available again Login Issue https://status-eu.gnonlineservices.com/incident/754061 Wed, 29 Oct 2025 20:23:00 -0000 https://status-eu.gnonlineservices.com/incident/754061#c932f1f4377fa399dfbe53ffa8f5d0d38b26748f1144b28ecc6e1c224c572316 We are currently experiencing an issue that is impacting the GN UIP so some users can not login. The Issue in Microsoft Azure started at around 16:00 UTC and is still ongoing. Microsoft anticipate full mitigation within the next four hours Standard maintenance planned for Sunday, 6 July, 06:00-21:00 CEST https://status-eu.gnonlineservices.com/incident/614173 Sun, 06 Jul 2025 04:00:00 -0000 https://status-eu.gnonlineservices.com/incident/614173#86b38dfb44df25636dca8bec86d51611fa838fa711ff04e5521ffcd78a4dd794 Standard maintenance planned for Sunday, 6 July, 06:00-21:00 CEST. Kindly expect minor disruptions in service during this window. Standard maintenance https://status-eu.gnonlineservices.com/incident/501967 Sun, 26 Jan 2025 07:57:38 -0000 https://status-eu.gnonlineservices.com/incident/501967#d0ed54f904289ce1342d24fc0c0b6b4eb8a0f2a98e028618b0ae7695d749e430 Maintenance completed Standard maintenance https://status-eu.gnonlineservices.com/incident/501967 Sun, 26 Jan 2025 05:15:00 -0000 https://status-eu.gnonlineservices.com/incident/501967#eaf089733c14e512fbb6fcc646e0cae44411ae2d8721799d3bf59e911a0e4c90 Standard maintenance planned for Sunday, 26 January, 6:00-10:00 AM CET. Kindly expect minor disruptions in service during this window.